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Frequently asked questions

Straight answers about pricing, deadlines, revisions, refunds and privacy.

What does EssayHorse do?

We write custom papers (essays, research papers, business assignments, case studies and more) and edit drafts, all to your instructions.

Who writes my paper?

A writer matched to your subject and level. Choose a Standard, Master or Elite writer on the order form.

How much does it cost?

Price depends on length, deadline, academic level and writer tier. The order form shows your exact total before you pay.

What deadlines can I choose?

From 3 hours to 20 days. Longer deadlines cost less per page.

Is my paper original?

Yes. Every paper is written from scratch for your order and checked for plagiarism before delivery.

Can I ask for changes?

Yes. Revisions within your original instructions are free.

When can I get a refund?

A full refund if your paper is late or if you cancel before work starts, and a partial refund if you cancel after work has started. See the money-back guarantee.

Is it confidential?

Yes. Your name and contact details are never shared with your writer or anyone outside the service.

Which citation styles do you use?

APA, MLA, Chicago, Harvard, IEEE, Vancouver and others. Choose your style on the order form.

Do you handle business frameworks?

Yes. Writers use the frameworks your module expects, such as SWOT, PESTLE, Porter's Five Forces and the balanced scorecard.

How do I pay?

By card or PayPal through our secure checkout, or with your wallet balance.

How do I contact support?

Message us from your dashboard or email support@essayhorse.com.

Still have a question?

Email support@essayhorse.com, or start your order and message us from your dashboard.

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